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For a long time, those starters are always asking me some precautions for the use of iqos, which are all trivial questions. I sorted it out and wrote it here for your reference.
1. Do I need to charge it after I get it? How long does it take to charge?
Answer: Definitely. Generally, it takes about 1 hour to charge. The charging process is divided into 3 stages: at first, the pocket charger battery status LED rises, then all the LEDs display flash, and finally, all the LEDs display are off to prove that the battery is fully charged.
2. Do I have to use the original pocket charger to charge iQOS?
Answer: Definitely
3. What to do if the holder/pocket charger turns on red?
Answer: Put the holder into the pocket charger, close the hatch, and press the power button and heat cleaning button at the same time for 5 seconds. Then let go and the device will restart. The red light will disappear at this time. If it still doesn’t work, it may be completely broken, or find a place to repair it.
4. Will the device break when the weather is cold?
Answer: Yes. iQOS is actually quite squeamish. If the weather outside is extremely cold, the pocket charger will turn on a red light, and you cannot use it at this time. What needs to be done is to put the iQOS device at normal temperature, and then the previous method: put the holder into the pocket charger, close the hatch, and press the power button and heat cleaning button at the same time for 10 seconds. Then let go and the device will restart. The red light will disappear at this time.
5. Is there anything to pay attention to when inserting the heat stick?
Answer: Of course, don’t turn the heat stick around, or the heating blade is broken. The correct way is to insert it straight, just 1 mm below the line at the bottom of the mouth-end paper. In other words, don’t rush in if you can’t plug it in.
6. Why is the shredded tobacco left in the holder after my heatstick is pulled out?
Answer: Because your way of pulling out the heatsticks is wrong. After the heatstick is heated, do not pull out the heat stick directly. This is a very wrong method. Hold the upper part of the heatstick and push it up slowly to separate the holder cap from the holder by about 1.5CM, which is equivalent to separating the heated heatstick from the heating blade first. If you pull out the heatstick, the tobacco will not be scattered in the holder.
7. Do you need to clean the holder? How often do you clean up?
Answer: Of course it does. This depends on personal hygiene. The official recommendation is to clean after heating 20pcs heat sticks, I think this suggestion is very reasonable.
8. The cleaned-up alcohol stick is used up, can you still buy it?
Answer: Not necessary, switch to a thin cotton swab dipped in low-concentration alcohol.
9. Is it possible to clean the iQOS device with water?
Answer: Resolutely not.
10. Are the white ones not dirty, and the black ones are stain-resistant?
Answer: Not really. I use the white one myself. It hasn’t been dirty after using it for so long. The shell material is particularly resistant to dirt. It’s not wrong to buy black, but it’s really unnecessary to buy black because you’re afraid of white being dirty.
